Privacy Policy

Privacy Policy

Introduction

Welcome to https://accident-repair-specialists.collision-talk.com (hereafter referred to as “ARS” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing user data collection.

Processing Activities

This Privacy Policy outlines the following activities we engage in regarding your personal information:

  • Account Management: We collect and process data when you create an account on our platform, including name, contact details, and login credentials.
  • Payment Transactions: Financial information, such as credit card numbers and billing addresses, is collected for processing payments for our services.
  • Service Provision: We gather details about your use of our services, like the features you access, to enhance and personalize your experience.
  • Communication: Personal data is used to communicate with users regarding their inquiries, orders, or feedback.

Personal Data Collection

ARS collects several types of personal information:

  • Account Information: This includes your name, user ID, email address, and password hash.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
  • Financial Records: Transaction history and banking information (if stored) for financial services.
  • Purchase Data: Products or services ordered, quantities, and associated costs.
  • Mobile Device IDs: Unique identifiers from your mobile device to personalize content.
  • Location Data: Geographic coordinates when you interact with our location-based services.
  • Feedback and Reviews: Any comments, ratings, or reviews you provide about our products/services.
  • Social Media Profiles: Information obtained from social media platforms (with user consent) to enhance account personalization.
  • Product Preferences: Data on the products you view, search for, or purchase to tailor recommendations.

We collect this data through direct user input forms, automated tracking tools, and third-party providers who assist in our operations.

Cookies and Tracking Technologies

ARS uses cookies and similar technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating the website and using its core features.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires, or upon request for deletion, your data is securely deleted or anonymized.

Security Measures

ARS implements robust security practices and protocols to safeguard personal information:

  • Employing encryption for data at rest and in transit.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security systems to mitigate risks.

Children’s Privacy

ARS does not knowingly collect or solicit personal information from children under 18 years of age. If we discover that a child has provided us with such data, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: To rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: In some jurisdictions, the right to request the deletion of your data.
  • Restriction: Limiting the processing of your data under certain conditions.
  • Data Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your data exercise.

To exercise these rights, please reach out to our Data Privacy Team at [email protected] or via postal mail.

Changes to Policy

ARS reserves the right to update this Privacy Policy at any time. Any modifications will be published on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or compliance inquiries, please contact us: